FAQ

Forget Associated Qualms

  • Absolutely! Tickets can be scooped up online through our website for your convenience. We recommend snagging them in advance to ensure you don’t miss out on the ghoulish fun and to lock in your preferred time.

  • Yes, you can purchase tickets at the door, but beware—the ghouls at the door take a bit more from ya for door prices. Payments can be made by credit, debit, or cash, but securing your tickets online is the best way to guarantee your spot.

  • Feeling a bit “cluck-cluck" scared? No worries! Our Chicken Nights are tailor-made for the faint of heart. On select nights, we transform our haunted house into a family-friendly adventure. It’s all the fun with fewer frights, perfect for little ghouls and goblins. Blood is replaced with bubbles and balloons, and monsters take a break, handing the stage over to some cuddly sheet ghosts. We also turn off all those pesky strobe lights for Chicken Nights.

  • Hold onto your poodle skirts! Our Extreme Nights are adults-only and crank up the scare factor to a whole new level. These nights are designed for those who crave a heart-pounding, scream-inducing experience.

  • Our Behind the Screams Experience stands out with its unique theme and ever-changing scares. From the paths of cast or crew, Chicken Nights to Extreme Nights, you’ll never have the same fright twice. It’s a real scream!

  • Our family-friendly nights are open to all ages, but our regular and Extreme Nights are best suited for older teens and adults. Extreme Nights, in particular, are strictly for adults due to the intense thrills.

  • Absolutely! We offer fang-tastic group rates and special discounts on certain nights. Check out our website and contact us for the latest deals and to make a reservation.

  • You bet! We’ve got plenty of “terror-ific" parking on-site for all our groovy guests.

  • For everyone’s safety and enjoyment, cameras and recording devices aren’t allowed inside. But don’t fret—you can snap photos in our designated areas outside the attraction, or pick up your screamories from our photos offered at the gift shop.

  • On all nights, our haunted house is fully wheelchair accessible, including access for other mobility aids. During Chicken Nights, we go the extra mile to ensure full disability accessibility, with accommodations for those with epilepsy, light sensitivity, and sound sensitivity.

  • Sorry, strollers are not allowed inside the haunted house. Please leave them in your car or use our designated storage area if available.

  • Tickets are non-refundable, so please plan your screams accordingly. If you have any issues, contact us, and we’ll do our best to assist you.

  • We do not offer refunds for purchased tickets. All sales are final and we take 'em to the grave.

  • We recommend arriving on time to ensure you have the best experience. If you arrive early or late, we will do our best to accommodate you, but it may not always be possible if the joint is hoppin'.

  • We understand that plans change. If a member of your group is late or absent, please inform our staff, and we’ll try to accommodate as best as we can.

  • Absolutely! We encourage you to wear your spookiest costumes. Just make sure they’re safe to walk through the haunted house.

  • Sorry, but for safety reasons, bags and drinks aren’t allowed inside. Please leave them in your car or use our designated storage area if available.

  • Your safety is our top priority! Our trained staff, first aid stations, and emergency protocols are always in place. Plus, we’re following all local health guidelines to ensure a safe, enjoyable experience for all.

  • Absolutely! We have a range of snacks and drinks to keep you fueled for the fright. Enjoy our exclusive offerings: hot drinks from Deadly Grounds to warm your bones, cold drinks from Fever Dream to chill your fears, and more of the deadliest delights for those who feel a bit peckish.

  • Yes indeed! We have a kid zone waiting area where families can relax while guests who prefer not to participate enjoy the spooky thrills. It’s a perfect spot for everyone to stay entertained and comfortable.

  • In an emergency situation, or if you are unable to continue through the house, staff members will guide you out through several emergency exits within the house.