Website Terms of Use
Welcome to 1DBTS.COM (the “Site”)! These Terms and Conditions ("Terms") are a legal agreement between 1Department Entertainment Services Inc. (“Company,” “we,” “us,” “our”) and individuals who visit our Site or use the services made available through the Site (“you,” “your”). The Site’s content and features, including the sale of tickets to the Behind the Screams Haunted House experience (the “Event”), are collectively referred to as the (“Services”).
By accessing or using the Services, you agree, on your own behalf and on behalf of your children, to be bound by these Terms. If you do not agree to these Terms do not use the Services.
You must be at least 18 years old to access and use the Services. If you are at least 13 years old but under 18 years old, you may only use the Services with the approval and oversight of a parent or guardian. If you are under 13 years old, you may not use the Services.
All participants in the Event are required to sign a Waiver of Liability and Release of Claims (“Release”). Such Release, if agreed to, becomes a part of your agreement with the Company. In the event of a conflict between these Terms and the Release, the terms of the Release shall govern.
1. Ticket Purchases
Ticket Sales: All ticket sales are final. No refunds or exchanges will be provided unless the Event is cancelled by the Company.
Age Restrictions: The Event occasionally has age restrictions. Please check the specific Event details before purchasing tickets. Family-friendly and adults-only nights are clearly indicated on the Site.
ID Requirements: Valid identification may be required to verify age and ticket purchase at the Event entrance.
Transferability: Tickets are non-transferable and must be used by the person whose name appears on the ticket.
Online Store: Purchases made through our online store are also final. Items may be subject to availability and shipping times as indicated at the time of purchase.
2. Participation Requirements
Health and Safety: Participants must adhere to all health and safety guidelines provided by the Company. This includes, but is not limited to, COVID-19 protocols, general hygiene practices, and emergency procedures.
Behavior: Disruptive, dangerous, or inappropriate behaviour will not be tolerated. The Company reserves the right to remove any participant without refund for such behaviour.
Physical Requirements: The Event may include physical activity, flashing lights, loud noises, and other elements that may not be suitable for all participants. If you have any health concerns, please consult with a medical professional before participating.
Wheelchair Accessibility: Our haunted house is fully wheelchair accessible. Please contact us in advance to ensure proper accommodations.
Epilepsy and Sensitivity: If you have epilepsy or sensitivity to light, dark, or loud noises, please be aware that Chicken Nights are tailored to be well-lit with no flashing lights.
3. Prohibited Items
Personal Belongings: Bags, drinks, and cameras are not allowed inside the haunted house. Please leave these items in your car or use the designated storage area if available.
Dangerous or Illegal Items: Weapons, illegal substances, and other hazardous items are strictly prohibited.
4. Your Use of the Site
The Site and all its content, features, and functionality (“Site Content”) are owned by the Company and protected in all forms by intellectual property laws including, without limitation copyright, trademark, moral rights and any other proprietary rights.
All trademarks, logos, product and service names, designs, images, and slogans displayed on the Site Content are trademarks of Company and/or others. You may not use such intellectual property without the prior written permission of the trademark owner.
You are prohibited from attempting to circumvent or violating the security of the Site including, without limitation, by: (a) accessing the Site Content and data that is not intended for you or for which you have not properly paid for and/or registered; (b) attempting to breach the security and/or authentication measures without authorization; (c) restricting, disrupting or disabling service to users, hosts, server or networks; (d) illicitly reproducing TCP/IP packet headers; (e) disrupting network services and otherwise disrupting our ability to monitor the Site; (f) using any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the Site Content; (g) introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; (h) attacking the Site via a denial-of-service attack, distributed denial-of-service attack, flooding, mailbombing, or crashing; or (i) otherwise attempting to interfere with the proper working of the Site.
5. Third Party Sites.
Links on the Site to third-party websites are provided solely as a convenience to you and are governed by the third-party’s terms of service and privacy policies. Company does not approve of or endorse the content of linked third-party sites and you agree that we will have no responsibility or liability in connection with your use of any linked third-party sites.
6. Disclaimer of Warranties.
THE SERVICES ARE PROVIDED “AS IS”. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY AND OUR COLLABORATORS, LICENSORS, CONTENT PROVIDERS AND DISTRIBUTORS (COLLECTIVELY, OTHER THAN PROVIDERS OF USER SUBMISSIONS, OUR “COLLABORATORS”) DISCLAIM ALL WARRANTIES OF ANY KIND (EXPRESS, IMPLIED OR OTHERWISE) OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE AND OUR COLLABORATORS MAKE NO WARRANTY ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, TIMELINESS, SUFFICIENCY OR QUALITY OF THE SITE OR THE CONTENT, NOR THAT ANY PARTICULAR CONTENT WILL CONTINUE TO BE MADE AVAILABLE. WE DO NOT APPROVE OR ENDORSE ANY USER SUBMISSIONS OR CONTENT PROVIDED BY OTHERS. NEITHER WE NOR OUR COLLABORATORS WARRANT THAT THE SITE WILL OPERATE WITHOUT ERROR OR INTERRUPTION, OR THAT THE SITE OR ITS SERVER IS FREE OF COMPUTER VIRUSES OR OTHER HARMFUL MATERIALS.
7. Limitations of Liability and Remedies.
YOUR USE OF THE SERVICES IS AT YOUR OWN SOLE RISK. IN NO EVENT SHALL COMPANY OR OUR COLLABORATORS BE LIABLE TO YOU IN CONTRACT, TORT OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR OTHER SUCH DAMAGES WHETHER ARISING OUT OF OR RELATING TO THE SERVICES, OR YOUR USE OF THE SERVICES, OR THESE TERMS OF SERVICE, EVEN IF THE SERVICES ARE DEFECTIVE OR WE ARE NEGLIGENT OR OTHERWISE AT FAULT, AND REGARDLESS OF WHETHER WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE TERMS OF SERVICE, WE OR OUR COLLABORATORS ARE FOUND LIABLE TO YOU (IN CONTRACT, TORT OR OTHERWISE) FOR ANY DAMAGE OR LOSS ARISING OUT OF OR RELATING TO THE SERVICES, OR YOUR USE OF THE SERVICES, OR THESE TERMS OF SERVICE, OUR LIABILITY AND THE LIABILITY OF OUR COLLABORATORS SHALL IN NO EVENT EXCEED THE AMOUNT YOU HAVE PAID TO THE US (IF ANYTHING) WITHIN THE 30 DAYS PRIOR TO YOU PROVIDING NOTICE TO US OF SUCH DAMAGE OR LOSS, IN AGGREGATE, EVEN IF THE SERVICES ARE DEFECTIVE OR WE ARE NEGLIGENT OR OTHERWISE AT FAULT. THE FOREGOING LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
8. Digital Millenium Copyright Act
If you believe that any content on the Site infringes upon any copyright or other intellectual property right that you own or control please submit your claim screams@1dbts.com. For us to process your claim you must be the rightsholder, or authorized to act on behalf of the rights owner, of the alleged infringed work. Your notice of infringement must include: (i) identification of the copyrighted work(s), trademark, publicity rights, or other intellectual property rights that you claim is being infringed; (ii) identification of the allegedly infringing material that is requested to be removed, including a description of the specific location (i.e., urls) on the Site of the material claimed to be infringing, so that we may locate the material; (iii) your contact information – at a minimum, your full legal name (not pseudonym) and email address; (i) your physical or electronic signature (of your full legal name); and (iv) a declaration that contains all of the following: (1) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the intellectual property rights owner, its agent, or the law; (2) a statement that the information in the notice is accurate; and (3) a statement under penalty of perjury that you are authorized to act on behalf of the intellectual property owner of the intellectual property that is allegedly being infringed.
9. Privacy and Media
The security of your information is very important to us. Our Privacy Policy found on our website describes the ways we collect, use, store and disclose your personal information. You agree to the collection, use, storage, and disclosure of your data in accordance with our Privacy Policy.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect user information, we cannot guarantee the security of your information transmitted to our Services. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
10. Modifications
Changes to Terms: The Company reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site.
Event Changes: The Company reserves the right to change event details, including dates, times, and locations, with appropriate notice to ticket holders.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any legal proceeding arising out or related to these Terms will be brought in the City of Ottawa, in the Province of Ontario, and you hereby attorn to the exclusive jurisdiction thereof.
12. General
If any provision of these Terms is held to be invalid or unenforceable, that provision, to the extent unenforceable, shall be struck, and shall not affect the validity or enforceability of the remaining provisions. Your rights under these Terms are personal, non-exclusive, and non-transferable. Headings are for reference purposes only and in no way define or limit the scope or extent of any provision of these Terms. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. Except as otherwise expressly provided in the Terms, nothing herein shall be deemed to confer any third-party rights or benefits. These Terms, and any applicable Release, set out the entire understanding and agreement between you and us with respect to the subject matter hereof.
13. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Behind the Screams
Email: screams@1dbts.com